Sökning: "Amal Svensson"

Hittade 1 uppsats innehållade orden Amal Svensson.

1. 1. Student satisfaction in a higher education context

   Magister-uppsats, Sektionen för hälsa och samhälle

   Författare :Amal Keblawi; Isak Johansson; Dennis Svensson; [2013]
   Nyckelord :Customer satisfaction; Service quality; Positive news; Student satisfaction; Higher education.;

   Sammanfattning : Purpose - The purpose of this study is to find out to what extent the business administration students of Kristianstad University feel satisfaction in regard to service quality. Also, we want to find out if the impact of positive news about the university affects the students’ level of satisfaction. LÄS MER