Sökning: "Andreas Nylander"

Hittade 3 uppsatser innehållade orden Andreas Nylander.

  1. 1. Where Service Recovery Meets its Paradox : A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry

    Kandidat-uppsats, Högskolan i Gävle/Företagsekonomi

    Författare :Andreas Edström; Beatrice Nylander; [2021]
    Nyckelord :service failure; service recovery; service recovery paradox; service recovery hotel industry; customer satisfaction;

    Sammanfattning : Title: Where Service Recovery Meets its Paradox - A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry  Level: Student thesis, final assignment for Bachelor Degree in Business Administration  Author: Beatrice Nylander & Andreas Edström  Supervisor: Patrik Sörqvist  Date: 2021 – June  Aim: The purpose of this study was to, within the hotel industry, investigate at what level of service recovery the service recovery paradox will come into existence.  Method: Two surveys have been conducted where 190 respondents were introduced to a scenario- based service failure in the hotel industry. LÄS MER

  2. 2. Vetskap om Kunskap En kvalitativ studie om arbetsterapeuters upplevelse av kunskapsöverföring från utbildning till praxis

    Kandidat-uppsats, Göteborgs universitet/Institutionen för neurovetenskap och fysiologi

    Författare :Andreas Klasson; Anders Nylander; [2017-05-30]
    Nyckelord :arbetsterapi; kunskap; arbetsterapeutiska processmodeller; kunskapsöverföring; primärvård;

    Sammanfattning : Bakgrund Överföringen av teoretisk kunskap till en praktisk inramning är ett ämne inom hälsovetenskapen och hälso-sjukvården som fått ett ökat intresse. Trots det har utbildade arbetsterapeuters upplevelse av hur deras utbildning förberett dem inför arbetslivet fått liten uppmärksamhet. LÄS MER

  3. 3. Differences in security between native applications and web based applications in the field of health care

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för datavetenskap (DV)

    Författare :Andreas Dahl; Kristofer Nylander; [2015]
    Nyckelord :Mobile application security; Native and web applications; Healthcare IT security; Mina Vårdkontakter; My Healthcare Contacts;

    Sammanfattning : Developing native applications for different platforms with different resolutions and screen sizes is both time consuming and costly. If developers were able to develop one web based application which can be used on multiple platforms, yet retain the same level of security as a native application, they would be able to reduce both development time and costs. LÄS MER