Sökning: "CRM relations"

Visar resultat 1 - 5 av 54 uppsatser innehållade orden CRM relations.

  1. 1. European Union's Achilles' Heel - Securing the supply of critical raw materials

    Master-uppsats, Lunds universitet/Graduate School

    Författare :Karla Jozic; [2023]
    Nyckelord :critical raw materials; supply security; EU; dependence; diversification; political risks; strategies; challenges; Law and Political Science;

    Sammanfattning : This paper examines the policy measures employed by the European Union (EU) to mitigate external risks to the supply of critical raw materials (CRMs). The research makes an informed overview on the dynamics of contemporary international relations and challenges it may pose for EU’s CRM supply security, necessary for its green transition, against the backdrop of the complex interdependence theory. LÄS MER

  3. 2. Co creation strategy: application to the customer relation in a packaging company and real estate agency. : A qualitative study, with the perspective of business to business and business to customer

    Master-uppsats, Mälardalens universitet/Akademin för innovation, design och teknik

    Författare :Samia Dahir Idriss; [2023]
    Nyckelord :customer relationship management; co creation strategy; customer engagement; Value creation; Co creation; Co-production.; kundrelationshantering; samskapande strategi; kundengagemang; värdeskapande; samskapande; samproduktion.;

    Sammanfattning : This master thesis investigated whether co creation strategy can be effective in a business to business and business to customer and can enhance customer relations challenges. This is to be able to help NykopingHem and EQpack enhance their current customer relations challenges. LÄS MER

  4. 3. Potential for improving public services by exploring citizens’ communication to public organizations in Sweden

    Master-uppsats, Stockholms universitet/Institutionen för data- och systemvetenskap

    Författare :Ibrahim Ali Mehkri; [2023]
    Nyckelord :citizen inquiries; e-Government; Sweden; CRM;

    Sammanfattning : Little et al., (1971) define citizen feedback as information from citizens directed to societal institutions, particularly government, to improve their functioning. LÄS MER

  5. 4. CRM : En kvalitativ undersökning om hur tjänsteföretag med högengagemangsprodukter bedömer konsekvenser av implementering av CRM

    Kandidat-uppsats, Södertörns högskola/Företagsekonomi

    Författare :Natnael Koreri; Rimon Mansouri; [2022]
    Nyckelord :;

    Sammanfattning : With the digitalization and the technological innovations that have paved the way for new participants to establish themselves in the market, there has been high competition inmarkets. This has led to an increased customer awareness among companies that now increasingly value long-term relationships. LÄS MER

  7. 5. A model for predicting the win propensity of new B2B opportunities across multiple companies

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Simon Persson; [2022]
    Nyckelord :CRM; B2B; Win propensity prediction; Sales; Supervised Learning; Machine Learning; CRM; B2B; Förutsägelse av affärsmöjligheter; Försäljning; Väglett lärande; Maskininlärning;

    Sammanfattning : For a sales representative, a complex part of their work is determining the outcome of a potential deal with a customer. Most (if not all) processes today are based on guesses and gut feelings, making it hard to track progress. LÄS MER