Sökning: "Chris Bodderas"
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1. Trying to become "The World’s Cosiest Airport" : A Case Study on Customer Experience Management from a Service Delivery Network perspective
Master-uppsats, Högskolan i Jönköping/IHH, InformatikSammanfattning : The practical relevancy of Customer Experience Management is increasing. The research on the topic has still not found common ground in all areas. LÄS MER
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