Sökning: "Customer Equity"

Visar resultat 1 - 5 av 182 uppsatser innehållade orden Customer Equity.

  1. 1. Är betald UGC det nya sättet att göra reklam på?

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Sara Melgar; Madeleine Tran; Linnea Bengtsson; [2024]
    Nyckelord :Varumärkesattityder; Brand Equity; Förtroende; UGC; FGC; Business and Economics;

    Sammanfattning : Title: Is paid UGC the new way to market? Seminar date: 2024-01-11 Authors: Linnea Bengtsson, Sara Melgar, Madeleine Tran Advisor: Clara Gustafsson Key words: Brand attitude, Brand Equity, Trust, UGC, FGC Research questions: How does paid UGC affect customers’ brand attitude in relation to brands within the makeup industry? How does paid UGC affect makeup brands Brand Equity and CBBE? Purpose: The purpose of this study is to investigate how paid UGC affects young adults’ brand attitudes towards makeup brands and how the makeup brands’ Brand Equity is affected by paid UGC. Methodology: This study was constructed through a quantitative method by a survey that was sent out to the authors’ networks and 94 responses were of use. LÄS MER

  2. 2. Vem bryr sig om elbolagens varumärken? En kvalitativ fallstudie om Öresundskrafts varumärkeskommunikation under en energikris

    Kandidat-uppsats, Lunds universitet/Institutionen för strategisk kommunikation

    Författare :Ebba Svensson; Amanda Sjövall; [2023]
    Nyckelord :Varumärkeskommunikation; varumärkeskapital; varumärkeslojalitet; energimarknaden; energikris; strategisk kommunikation; varumärkesassociationer; informationsflöde; Social Sciences;

    Sammanfattning : Energikrisen har skapat osäkerhet för både energibolag och konsumenter. Kundnöjdhet och varumärkeslojalitet är avgörande för företags framgång. LÄS MER

  3. 3. The role of customer-based brand equity in the direct-to-consumer business model

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Lara Stahl; Elsa Dardeau; Paul Joubert; [2023]
    Nyckelord :D2C; direct-to-consumer business model; customer-based brand equity; perceived brand quality; brand awareness; brand image; brand uniqueness; Business and Economics;

    Sammanfattning : This paper aims to explore and analyze the intricate relationship between the direct-to-consumer (D2C) business model and customer-based brand equity. This study utilizes a qualitative approach to gather primary data, aiming to gain profound insights into customer perspectives regarding the impact of the D2C business model on trust, loyalty, and value perception. LÄS MER

  4. 4. When Social Media Hits the Fan - How Customer Value is Influenced by a Brand Crisis on Social Media

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Sonya Martinsson; Josefine Svensson; Rebecca Jönsson; [2023]
    Nyckelord :Brand Crisis on Social Media; Customer Judgements; Customer Feelings; Customer Brand Resonance; Customer Value; Business and Economics;

    Sammanfattning : Keywords: Brand Crisis on Social Media, Customer Judgements, Customer Feelings, Customer Brand Resonance, Customer Value. Purpose: The purpose of this master thesis is to investigate how a brand crisis on social media influences customer value of a brand. LÄS MER

  5. 5. Global Impact Investors’ Assessment of Early-Stage Social Ventures Through Digital Signals

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Ayesha Khalid; Dian Anindya Pramudito; [2023]
    Nyckelord :Impact Investing; Impact Investor; Social Venture; Social Entrepreneurship; Investment Decision Making; Digital Signalling; Early Stage Venture; Business and Economics;

    Sammanfattning : Over the past decades, social impact investment has become popular because of its potential to solve pertinent world problems by financing social enterprises. This study focuses on assessing the influence of digital signals towards impact investors’ decision-making process when evaluating early-stage social ventures using digital media, by conducting exploratory qualitative research (semi-structured interviews) with 14 global impact investors (equity) who are investing in social ventures from pre-seed to series A stage. LÄS MER