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1. Automatised analysis of emergency calls using Natural Language Processing
Kandidat-uppsats, Göteborgs universitet/Institutionen för data- och informationsteknikSammanfattning : The operators at SOS Alarm receives thousands of calls each day at the different emergency medical communication centres, owned by SOS Alarm, all over Sweden. A subset of these calls contain room for improvement and the operators could learn to improve from these calls. LÄS MER
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