Sökning: "Pervaiz Ali and Sudha Sankaran"

Hittade 1 uppsats innehållade orden Pervaiz Ali and Sudha Sankaran.

  1. 1. 'Online Shopping’ Customer Satisfaction and Loyalty in Norway

    Magister-uppsats, Blekinge Tekniska Högskola/Sektionen för management

    Författare :Pervaiz Ali and Sudha Sankaran; [2010]
    Nyckelord :Online shopping; Customer satisfaction; Loyalty; E-commerce; Norway;

    Sammanfattning : The primary goal of this research is to analyze the customer satisfaction and loyalty of the online customers in Norway. The theoretical framework discusses in brief about the effects of customer loyalty and retention on customer satisfaction. LÄS MER