Sökning: "Viktor Sandell"

Hittade 3 uppsatser innehållade orden Viktor Sandell.

  1. 1. The Key Value Components of a Customer Value Proposition for Free-Floating Car Sharing Services in the Nordics

    Master-uppsats, Jönköping University/IHH, Företagsekonomi

    Författare :Elliot Strand; Viktor Sandell; [2021]
    Nyckelord :Car Sharing; Free-Floating; Customer Value Proposition CVP ; Perceived Value; Satisfaction; Trust; Loyalty;

    Sammanfattning : A well-crafted, locally adapted customer value proposition (CVP) can aid businesses in attaining loyal customers. The main purpose of this research is to determine the key value components that should be considered for the development of a CVP, for free-floating car sharing services in the Nordic region. LÄS MER

  3. 2. Service Quality, Customer Satisfaction and Brand Loyalty in the Swedish Subscription Video On Demand-Industry : A mixed methods study on what factors of service quality affect customer satisfaction and brand loyalty within the subscription based video-on- demand services amongst 18-29 year olds in Sweden.

    Kandidat-uppsats, Högskolan i Jönköping/IHH, Företagsekonomi

    Författare :Elliot Strand; Viktor Sandell; Oliver Berg; [2019]
    Nyckelord :Subscription video on demand SVOD ; Service Quality; Customer Satisfaction; Brand Loyalty;

    Sammanfattning : The main objective of this research is to measure the relation between different dimensions, or constructs of service quality with customer satisfaction and brand loyalty; thereby identifying the most important factors of service quality that affect customer satisfaction and brand loyalty, in the context of subscription video on demand (SVOD) services in the Swedish market. This study utilised a mixed methods approach divided into two stages, whereof the first involved multiple focus groups for collecting qualitative data. LÄS MER

  4. 3. Extraction of Material Parameters for Static and Dynamic Modeling of Carbon Black Filled Natural Rubbers

    Uppsats för yrkesexamina på avancerad nivå, Luleå tekniska universitet/Materialvetenskap

    Författare :Viktor Sandell; [2017]
    Nyckelord :Rubber; Modelling; Dynamic; Powertrain; Volvo Cars;

    Sammanfattning : Volvo Car Corporation (Volvo Cars) develops powertrain mounting systems that uses components made up largely of filled rubber materials. The development of such components is today relying on external suppliers to design components based on requirements set by Volvo. LÄS MER