Sökning: "mikaela hannervik"

Hittade 2 uppsatser innehållade orden mikaela hannervik.

1. 1. Privatisering - en studie om hur personalen upplever en förändringsprocess inom vårdsektorn

   Kandidat-uppsats, Lunds universitet/Institutionen för tjänstevetenskap

   Författare :Ingrid Hedberg; Sara Sjöberg; Mikaela Hannervik; [2009]
   Nyckelord :diskurs; förändringsprocess; kund; patient; värde; Hospital science and management; Sjukhusforskning; sjukhusförvaltning; Industrial psychology; Arbetspsykologi; industripsykologi; Medicine and Health Sciences; Social Sciences;

   Sammanfattning : Over the past decade there have been major changes within the Swedish healthcare sector, one of the more important ones being the privatization of public healthcare. This study focuses on healthcare for the elderly and analyses how employees have experienced the privatization and how they have adapted to new discourses. LÄS MER

3. 2. Teamledarens roll för medarbetarna i ett tjänsteföretag

   Magister-uppsats, Lunds universitet/Institutionen för tjänstevetenskap

   Författare :Sara Sjöberg; Ingrid Hedberg; Mikaela Hannervik; [2009]
   Nyckelord :ledarskap; ansvar; kommunikation; relation och motivation; Management of enterprises; Företagsledning; management; Business and Economics;

   Sammanfattning : The theory found in management literature regarding middle management explains the position as ambivalent with responsibilities such as communication, relationships and motivating staff. In our empirical approach however we found that these areas are divided between two separate positions where a sales manager, for example, has the authorities that follow a middle management position. LÄS MER