Sökning: "online word of mouth"

Visar resultat 1 - 5 av 195 uppsatser innehållade orden online word of mouth.

  1. 1. The language of risk: A quantitative study on the effects of presentation format in risk communication

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Författare :Andreas Lidin; Daniel Mira; [2024]
    Nyckelord :Risk Communication; Numeracy; Presentation Format; Natural Frequencies;

    Sammanfattning : Consumers are faced with everyday decisions requiring understanding and interpretation of risks and probabilities. One area where the importance of good risk communication is particularly salient is in modern healthcare where shared medical decision making is a central feature. LÄS MER

  2. 2. Varumärkeskännedom, digital innehållsmarknadsföring på sociala medier eller eWOM : En kvantitativ studie om vilket som har störst påverkan på konsumenters köpbeslut online

    Kandidat-uppsats, Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

    Författare :Ebba Engström; Elin Svensson; [2023]
    Nyckelord :Brand awareness; Electronic word of mouth eWOM ; Content marketing; Social media; Online purchase decisions; Varumärkeskännedom; Elektronisk mun-till-mun eWOM ; Innehållsmarknadsföring; Sociala medier; Köpbeslut online;

    Sammanfattning : Purpose: The aim of the study is to find out which factor of brand awareness, digital content marketing on social media and eWOM, has the greatest impact on a consumer's online purchase decision.  Methodology: A quantitative study that aims to create a basic understanding of which variable of brand awareness, social media content marketing and eWOM has the greatest impact on a consumer's purchase decision. LÄS MER

  3. 3. Leveransalternativ inom E-handel : Vilka faktorer påverkar konsumenters val av leveransalternativ vid onlinehandel i Sverige?

    Kandidat-uppsats, Malmö universitet/Institutionen för Urbana Studier (US)

    Författare :Kai Kouweik; Jaouad Mrika; [2023]
    Nyckelord :Last mile; e-commerce; home delivery; Buy-Online-Pickup-in-Store; self-collection services; Sista milen; e-handel; hemleverans; hämtning i butik; utlämningsställen;

    Sammanfattning : In recent years, the requirements for last mile deliveries have increased and therefore it has become important for e-commerce companies to offer their customers different delivery methods to meet their requirements. Because of these increasing demands and requirements, suppliers are given stronger reasons to evolve their delivery methods to achieve a balance between customer satisfaction and efficiency. LÄS MER

  4. 4. Explicating the Purchase Intention : A netnographic study on the impacts of online consumption community members’ purchase intention

    Master-uppsats, Uppsala universitet/Företagsekonomiska institutionen

    Författare :Farzana Sharmin Ritu; [2023]
    Nyckelord :purchase intention; online consumption community; netnographic study; theory of planned behavior; electronic word of mouth; qualitative research;

    Sammanfattning : Empowered by the internet and eWOM, online consumption community members now have a greater impact while considering customers’ purchase intentions. This qualitative study intends to examine the factors that impact these community members’ purchase intentions, by addressing the research question: How do internal behavioral and value creation factors impact customers’ purchase intentions in an online consumption community? Moreover, this study proposes a research model of purchase intention in an online consumption community inspired by the theory of planned behavior. LÄS MER

  5. 5. A study on the association of firm-generated content on Instagram, affective customer engagement, and positive electronic word of mouth: Evidence from food industry of Pakistan

    Magister-uppsats, Högskolan i Gävle/Avdelningen för ekonomi

    Författare :Muhammad Usman Anwar; Usman Younis; [2023]
    Nyckelord :Firm generated content; Affective customer engagement; Perceived enjoyment; Perceived originality; Positive electronic word of mouth;

    Sammanfattning : In marketing literature, the consumer engagement concept has gained the significant attention of researchers. Based on the stimuli-organism-response (S-O-R) framework, current research proposed to analyze the association between consumers' perception of characteristics of firm-generated content (FGC) on Instagram and positive electronic word of mouth by consumers through affective consumer engagement. LÄS MER