Förtroende på en aktivitetsbaserad arbetsplats

Sammanfattning: One of the most common office designs is the traditional office. As the technology has developed, it has enabled a new office design to evolve, the activity-based office. The activity-based office is more flexible and the employees get greater freedom in terms of being able to decide where, when and how they want to perform their tasks. As the employees work largely independently and take own responsibility for their tasks, the leader has reduced control compared to the traditional office. To get a well-functioning activity-based workplace, trust must be created between the leader and employees as this is a presumption for good business relationships. The purpose of the study is to get a deeper understanding of how trust is created between a leader and the employees in the activity-based workplace. Trust is something that is created mutually, and our study is based on three trustbuilding qualities, ability, benevolece and integrity. To collect the empirical data two semistructured interviews with Skanska and Vasakronan were performed. The conclusion of our study is that trust in an activity-based workplace is created by the factors; Presence, independence and own responsibility, communication, responsiveness, attention, caring, openness and honesty, competence and respect. Trust does not differ at a traditional office compared to an activity-based, but trust gets a different meaning depending on which office design that is utilized.