Minimizing disturbances in pipe replacement projects

Sammanfattning: The market for maintenance of dwellings in the construction industry is only getting more significant due to the time factor. Dwellings are only getting older, and demands for refurbishment are getting more obligatory for tenant-owned cooperatives.  This study examines the project manager’s approach when dealing with tenant-owned cooperatives and the management of pipe replacement. What risks and factors that are important to identify to achieve a possible decrease in disturbances in pipe replacement projects. To answer the purpose and the research questions asked, eight interviews were conducted.  The interviews were project managers with different experience level in the field of pipe replacement. The questions asked were based on the theoretical aspect of this study to examine further strategies that could help to achieve a successful project. The result from the interviewees was then analyzed and compressed to understand main factors and identify strategies to decrease disturbance during a pipe replacement project. The result from this master thesis indicates that a well-functioned communication prevents unpredictable risks together with a comprehensive pre-study. When dealing with a non-professional client, the right approach and educational level have to be established in the first interaction. When asked to rank the critical success factors, the most important ones were; Human-related factors, Project procedures, and Project-related factors. This consequently, implies which areas that are important for a project manager. As for the result of using risk management in pipe replacement projects, it could be regarded as either the most important or one very important tool to generate a successful project.