pm3-revision : En välgrundad metodutveckling av metod för revision av förvaltningsstyrning

Detta är en Master-uppsats från Linköpings universitet/Linköpings universitet/InformatikFilosofiska fakulteten; Linköpings universitet/Linköpings universitet/InformatikFilosofiska fakulteten

Författare: Björn Larsson; Zandra Jonsson; [2013]

Nyckelord: pm3; systemförvaltning;

Sammanfattning:

In the field of maintenance management there are but a few models an organization can use. The one model that has risen to the status of being the de facto standard in Sweden is pm3(på maintenance management model). The aim of this study is to lay the groundwork for a new method of evaluate the use of pm3within organizations. Today there is no uniform way of performing such an evaluation, which is necessary in order to diagnose the performance of the systems maintenance organizations.In the process of creating our own method for performing this kind of pm3audit, we further developed the ideas from a study by Lagsten & Nordström (2013) that was performed at the county Region Skåne. The authors of that study had developed ideas about using method rationale as a basis of creating a method for pm3auditing. The usage of method rationale in this fashion gives a higher grade of transparency and insight into the values that are of high importance for successful pm3usage. Our goal in this study has been to develop these ideas into a basis for which the development of a method for pm3auditing, which we want to be practical and efficient.The subject of this study has been the Swedish Tax Agency, where we have studied two maintenance organizations. Our experiences from this have laid the groundwork for how we have developed our visions of a future method for pm3auditing. The theoretical groundwork we have thus laid places great importance on the proper use of narrative interviews. We have also developed practical guidelines for how usage of our pm3auditing method is to be used.

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