En Byråkrati i kris : En kvalitativ undersökning av en socialförvaltnings arbete med ökningen av ensamkommande barn och unga hösten 2015
Sammanfattning: Due to on going wars and conflicts in the world, the number of people seeking asylum in other countries has increased. Including a large group of unaccompanied minors which is described as ”children who left their country without their parents or a significant other”. In 2015, nearly 35,000 unaccompanied children arrived in Sweden seeking asylum, whereupon the majority arrived in the last months of the year. The large number resulted in an extreme pressure upon the Swedish municipalities, to successfully receive all unaccompanied children. And fulfill their organizational mission according to the Swedish legislation. Therefore the purpose of the study is to establish a deeper understanding of how a social service, organizationally handled an increase in the number of unaccompanied children. A qualitative method was used, consisting semi-structured interviews with nine respondents from or related to the social services. The data of the study were analyzed using a thematic analysis, meaning a search for patterns to create themes and subthemes. The results of the study show that the increase number of unaccompanied minors were experienced and had to be handled as a crisis. The bureaucratic structure of the social service became problematic and constituted an obstacle in the efforts to receive the unaccompanied children. Including a difficulty to follow existing laws and regulations. To resolve the situation the social service had to be flexible and creative in their approach to receive the children. One conclusion is that a bureaucratic structure is not suitable in a dynamic environment that demands quick decisions and flexibility. Another conclusion is that the effort of the staff has been crucial, resolving the crisis.
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