Avfallshantering: Mjukvara för hantering av information och tjänster : En fallstudie i SÖRAB-regionen
Sammanfattning: SÖRAB is a waste disposal firm that is operative in nine of the municipalities in Stockholm County, Sweden. Each municipality has their own separate management of information and services. SÖRAB aspires to facilitate the process of finding and placing orders on waste disposal services for the residents in these municipalities. This thesis examines what should be done in order to centralize the municipalities’ waste disposal information into a shared portal. The main difficulties, concerning centralization, are that the municipalities use different underlying customer systems and have different practices in regulating waste disposal rates. After proposals for solutions for the identified problems are presented, an investigation into the most suited application type for the portal is conducted. This investigation focuses on a comparison between the two application types native mobile applications and mobile web applications. The usability of the portal is considered important. Hence different techniques, aiming to increase the usability of the graphical interface, are researched and presented. The identified problem areas, the application study and the usability aspects are the foundation for the development of a functional prototype of the portal. The result of the thesis is a prototype of a responsive web application. The prototype is implemented with the framework Angular. In order to facilitate potential future development, an architectural document describing the prototype is written. The thesis can be usable for future implementation projects. It presents a functioning methodology, gives insight in usability principles and compares pros and cons with different application types.
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