Patienters upplevelse av information, kommunikation och delaktighet : En enkätstudie

Sammanfattning: Background: Information, communication and participation between health professionals and patients is a central element in the person-centered care. Great part of the health damages are related to communications failures.  Aim: The aim of the study was to investigate and describe hospitalized patients' experiences of information, communication and participation of their health, care and treatment.  Method: Quantitative non-exprimental cross-sectional study with descriptive design with qualitative elements. Participants were 36 patients hospitalized in a hospital in southern Sweden on medicine, surgeon, orthopedic, stroke or infection departments. The data collection took place in one week's time with the help of a survey. Data were analyzed with descriptive statistics.  Results: High results were shown for the total responses for requests for information, communication and participation. No significant differences were found between acute patients and elective. In the comparison between men and women´s experience, a significant difference was detected in terms of information on possible delays and if it was given enough privacy when the staff talked about his or her medical/health condition or care/treatment. For both questions, men estimated higher results. Conclusion: Positive results of the participants' perception of information, communication and participation regarding their health, care and treatment. To follow the developments that have occurred and still occurs on person-centered care need further research be done to ensure that patients understand the information communicated and feel involved in their care and treatment.