Förhindra förseningar i distributionscentraler : Med syfte att öka leveransprecision

Sammanfattning: Abstract  Purpose – The purpose of the study is to investigate how distribution centers can prevent delays to achieve higher on-time delivery.  To fulfill the purpose of the study three study questions have been conducted:  • What factors causes delays in distribution centers?  • Why do delays occur in distribution centers?  • How can distribution centers prevent delays to achieve higher on-time delivery?  Method – A qualitative approach has been used throughout the study to enable fulfilment of the study´s purpose. The study has implemented a case study at a distribution center to investigate what factors causes delays. A theoretical framework that attends the research areas of on-time delivery, distribution centers function, operational problems and classification of factors was used to conduct suggestions addressing how businesses can prevent delays.  Findings – The study emphasizes that all delays that effect on-time delivery could be classified as individual- or system dependent. The study suggests that businesses should focus on preventing delays classified as system dependent, since they may also prevent individual dependent delays. By improving education and prioritize development of education and standards businesses should be able to improve their on-time delivery.  Implications – The study maps factors that causes delays in distribution centers. Categorization and classification could be used to identify where factors occur and explain their dependencies. This study focuses on how on-time delivery is affected by distribution centers performance. The study indicates the possibility to applicate already presented theories in this context but also that categorization and classification of factors is possible. Furthermore, the study has identified problems due to non-used standards, even though they are available for the user.  Limitations – The delimitations of the study mark the study’s focus to stocked goods in distribution centers and do not attend economic aspects of on-time delivery.  Key words: On-time delivery, distribution centers, delays, individual dependent, system dependent