Design Assurance Important: aspects for implementation

Sammanfattning: A rapidly changing environment for industrial technology companies operating on a global market has increased the competitiveness and accelerated the rate of new technologies. The demands on companies to be more efficient and innovative without compromising quality are thereby enlarged. To maintain competitiveness and meet customer expectation a well-functioning product development is essential. Correcting product quality issues on newly developed products becomes increasingly more expensive the later it takes place in the development process and problems that arise can often be linked to the product design. In order to secure that new product development projects efficiently can deliver high quality products without compromising cost targets and time-to-market Design Assurance can be applied during the product development. The intention is to uncover and detect problems in the design and prevent errors to occur in the engineering process, by executing controls to assure design has been completed according to standards and policies.  This project aims to investigate Design Assurance to further establish the concept at Alfa Laval BU HSS and describe how product quality is assured in product development. Analysis of literature studies, interviews at Alfa Laval BU HSS as well as benchmarking at three companies; Atlas Copco Industrial Technique, Getinge (Maquet Critical Care division) and Tetra Pak, provide the basis of the results in this study. The results show there are a number of factors greatly influencing an organization’s ability to ensure product quality in product development. Key factors identified in this study are cross functional team work, the internal culture in the organization, firmly established product strategies, product development processes and requirement management and validation capability. These factors can be seen as essential conditions for ensuring product quality during development and prerequisites for establishing Design Assurance at Alfa Laval BU HSS. Key building blocks in the Design Assurance capability are identified and described, which include reviews of actions and project documentation that safeguards continuous improvements and prevent future deficiencies. The Design Assurance activities are identified as documentation management, change management, risk assessments, nonconformance management, product quality follow up and lessons learned.