Användning av IT som resurs i sjukvården : En studie om interoperabilitet i vårdens eHälsosystem

Sammanfattning: Today significant resources are provided to improve the digital work environment within the Swedish healthcare to create efficiency, good work environment and patient safety. Despite this, major flaws are shown by the lack of communication between the eHealthcare systems. This becomes a stress factor among healthcare professionals because of increased administration and decreased physical contact with patients. The purpose of this study is to create a understanding of the concept of interoperability at different levels in the eHealthcare systems. This has been conducted through a qualitative interview study at a healthcare center where the respondents have been describing their digital work environment and the way it works today. Our result indicates that there is a dissatisfaction among the health professionals about the way the eHealthcare system works in the current situation. This is mainly because of the low degree of interoperability in current eHealthcare systems, which indicates a lack of knowledge in the field of interoperability. From this we find it important to look at eHealthcare system as a part of an information ecology instead of seeing it as a separate IT artifact.