Processkartläggning samt förbättringsförslag vid Götene Stål & Verktygs AB

Sammanfattning: The purpose of this report is to come up with possible improvement suggestions to the distribution central at Götene Stål & Verktygs AB (GSV). GSV is a wholesale dealer located in Götene. The company doesn’t produce anything it self, it buys in products and sells them to customers. The distribution central at GSV is the place where the products comes in and gets ready to deliver. To come up with possible improvement suggestions we started with process mapping over the main process and the distribution centre process. The main process here is from the point where the customer gives GSV an order to the point where GSV deliver the order. Our result shows that the major problem in the distribution central at GSV is the big volume differences in the incoming goods. This leads to unbalanced work for the employees in the distribution central and some days they don’t have enough time to get all products ready for delivery as expected for the day. Our major suggestion to get a better flow in the incoming goods is to start investigate in how much each of their suppliers delivers in average to GSV and after that change the delivery day, for one or more of the suppliers, from one hectic day to another calm day, in purpose to get the inflow smoother. Another way to make the inflow of goods to the distribution central smoother is to send more products with direct delivery. Direct delivery means that the product goes direct from GSV´s suppliers to their customers. The negative side with direct delivery is that it’s more expensive for the customer and that GSV can’t control the products before they reach the customer.