HUMAN RESOURCE MANAGEMENT FUNCTIONS APPLIED TO HEALTHCARE SYSTEM IN DEVELOPING COUNTRIES

Sammanfattning: Ill-health has been identified as the cause and consequence of poverty in Uganda. In April, 2009 the ICT4MPOWER project was launched in order to improve health care delivery in the rural communities of Uganda using Information and Communication Technology. One of the aspects considered, was the development of a human resource management system. Studying quality literature, interviewing possible stakeholders and investigating the current healthcare management information system led to the finding of both tactical and strategic functions for the development of human resources. Mock up interfaces was designed to support the needs of the organization. Flowcharts, use cases, and instruction films were made to clarify and to see the process from different end user. We have identified a need for a more strategic approach towards human resource management, but it must begin with establishing the hard foundation.