“Does it bother you enough to change?” : A study on Generation Y and the behavioral effects of the exploitation of their social media profiles

Detta är en Master-uppsats från KTH/Skolan för datavetenskap och kommunikation (CSC)

Sammanfattning: Being defined as the first Digital Natives, Generation Y is often subjected by expanding practices and amounts of observation and exploitation of their social media profiles by companies because of their behavioral characteristics such as a higher dependence on technology and using social networking sites to create a sense of belonging. This paper aims to investigate whether Generation Y is concerned that their use of social media is being exploited for profit by large companies and if this practice has behavioral effects on Generation Y. As an appropriate methodology to investigate the research questions, this study is based on an online survey as well as personal semi-structured interviews to enquire about the behavior and attitude of members of Generation Y regarding the exploitation of their social media profiles. Due to the research findings, it can be implied that most of Generation Y is concerned that companies exploit their social networking profiles for profit. Thus, the first research question can be affirmed. The second research question about the behavioral effects of RQ1 can also be affirmed but the extend of behavioral effects is depending on the type of user and their attitude towards data protection on social networking sites. Some users seem to accept the risk of data exploitation as the cost of convenience to stay in contact with their friends and to get entertained. Therefore, the more a Millennials is concerned about his or her online data, the more likely the person will actively protect it and vice versa.

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