Ta ett steg bakåt och höj blicken : En kvalitativ intervjustudie om att förebygga hot och våld mot ambulanspersonalen i en medelstor svensk region

Sammanfattning: The purpose with this study was to create an understanding of how paramedics have experienced situations where they were exposed to threats and violence, and how the staff described how threats and violence could be prevented. Five semistructured interviews was performed in a mid sized region in Sweden. The main result showed that all respondents, at some occasion, have felt threatened. There have also been situations where they have been exposed to violent events. Patients with certain illnesses could contribute to the feeling of being exposed to threats and violence; although, if the employer had provided education and support in this, then maybe the situations could have been prevented. Our most important conclusion was that there have been little to no preventive work against threats and violence, except for a few courses, although, all respondents felt that experience had the biggest impact for how threatening and violent situations were handled.