How are decisions made? Exploring the StrategicDecision-Making Process
Sammanfattning: In business, managers seem to make decisions and afterwards look for ways to justify thedecisions. Why is business conducted this way? What is the process for decision-making?Decision-making is at the core of everything that happens within an organization and hasfascinated researchers for decades. These researchers have developed theories that can be linked tothe observation made in the first sentence, but they do not seem to fully explain the phenomena.To explore the process of decisioning, an abductive approach, using the observations that theauthors have made in business, a theoretical framework and extreme case studies focusing ondecisioning with regard to new product development in small international companies, was used.In confronting the theoretical propositions in the form of a conceptual model against the empiricalresearch findings, this study was able to highlight a number of factors that influence the process;the process driver, political support, inertia, knowledge and analysis. Their interaction provides amodel where the process driver drives the process, political support influences the decision-maker,inertia determines the process used, knowledge is the basis for decisions and analysis is used tojustify, legitimize or gain commitment for decisions. The model can be use by managers to shedlight on the process of decisioning and be used as a basis for further academic studies in thepractical exploration of strategic decision-making.
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