Organisationsförändring ur ett medarbetarperspektiv : En kvalitativ studie på avdelning X på Scania

Sammanfattning: Purpose: The purpose of this study is to contribute to our knowledge of organizational change by investigating an employee perspective and comparing with the managerial perspective of department X at Scania. Theory: This study applies Kurt Lewin's three-step model for change. Then a model that illustrates employee commitment that is called the TRY-Change model. Finally the linear model of communication demonstrates that problems may occur due to lack of communication. Method: A qualitative method with a deductive approach has been used as this method was considered most appropriate for this study. Interviewers were chosen by a convenience selection. The primary data has been collected through semistructurated interviews and the secondary data consists of scientific articles and literature. Conclusions: The conclusions of the study shows that there are differences in how employees experienced the organizational change compared to the managers' experience. Employees did not think that they were involved and they also thought there was a lack of communication, something that the managers thought worked well.