Sökning: "Abu Noman Sohel Rana"

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  1. 1. Technological implementation and online banking have increased customer service, satisfaction but reduced costs in the Banking sector of Bangladesh

    Magister-uppsats, Blekinge Tekniska Högskola/Sektionen för management

    Författare :Abu Noman Sohel Rana; [2013]
    Nyckelord :Online banking; customer service;

    Sammanfattning : The study has discussed a broad issue regarding technology driven banking. In addition, it has focused whether technology driven banking have increased customer service, satisfaction and reduced costs. Actually, Bangladesh is a third world developing country, fighting to improve their economy. Banking sector is not completely modern. LÄS MER