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Hittade 2 uppsatser som matchar ovanstående sökkriterier.
1. Moving from customer feedback to organizational learning : A case study of a Swedish DSO
Master-uppsats, KTH/Skolan för industriell teknik och management (ITM)Sammanfattning : Customer-orientation is a strategy that has been adopted by many organizations. This strategy refers to the ability to assess the customer's perception of the service quality, for instance through customer feedback. Customer feedback can be acquired through surveys or given to the frontline employees. LÄS MER
2. Potential methods of recycling brass containing lead : Literature study of lead separation from brass scrap
Kandidat-uppsats, KTH/MaterialvetenskapSammanfattning : .... LÄS MER
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