Sökning: "Amela Buljubasic"
Hittade 1 uppsats innehållade orden Amela Buljubasic.
1. Customer Loyalty - A case study of Swedbank and Länsförsäkringar Bank
Kandidat-uppsats, IHH, FöretagsekonomiSammanfattning : Background: The banking industry is a classic service industry where companiesand customers meet and where their interactions take placedaily. There are many reasons why an unsatisfied customer canchange company to a competitor and the customers that are loyalchoose to stay for certain reasons. LÄS MER
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