Sökning: "Ammar Arshad"

Hittade 1 uppsats innehållade orden Ammar Arshad.

  1. 1. The Relationship between Job Quality and Customer Satisfaction in Customer Contact Centers of Pakistan

    Master-uppsats, Företagsekonomi

    Författare :Ammar Arshad; Khurram Shahzad; [2013]
    Nyckelord :job quality; customer satisfaction;

    Sammanfattning : Most of the researchers have discussed the phenomenon of job quality from different perspectives in Customer Contact Center. The current study has highlighted this issue by investigating the relationships of job quality within the organization and the external world. The literature of the study thoroughly discussed the issue in a symmetric way. LÄS MER