Sökning: "Anton Svanborg"

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  1. 1. RCS Chatbots vs. Single- purpose Apps

    Kandidat-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Erik Cruz; Anton Svanborg; [2021]
    Nyckelord :RCS; RBM; Rich Communication Services; GSMA; Business Messaging; Chatbot; OTT;

    Sammanfattning : The Rich Communication Service (RCS) aims to be the default messaging protocol in mobile devices. The native integration of RCS opens up the possibility of RCS chatbots replacing single-purpose apps. This report analyzes this possibility through in-depth experimentation of the chatbot functionality, followed by user testing of the chatbot features. LÄS MER