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  1. 1. Airport ground operations through the lens of human-technology systems : a descriptive case study of ground operations at a Swedish airport

    Master-uppsats, KTH/Ergonomi

    Författare :Valerie Carlson; Bénédicte Lindblom; [2020]
    Nyckelord :HTO; Time pressure; Ramp operations; Ground handling; Unloading and loading; Baggage handling;

    Sammanfattning : Summary Aim: The aim with the study was to explore the work conditions of the Ground staff performing unloading and loading from an HTO perspective, and to identify areas for improvement. Research questions: 1. Which factors are important for the work performance? 2. LÄS MER