Sökning: "Bertil Carlson"

Hittade 1 uppsats innehållade orden Bertil Carlson.

  1. 1. Customer Value Driven Continuous Improvements in Sales and Services

    Master-uppsats, Lunds universitet/Företagsekonomiska institutionen; Lunds universitet/Ekonomihögskolan

    Författare :Joakim Olsson; Magnus Flodberg; [2011]
    Nyckelord :CVAM; customer value driven continuous improvement; customer value; continuous improvements; lean; Six Sigma ; Business and Economics;

    Sammanfattning : Title: Customer Value Driven Continuous Improvements in Sales and Service - Introducing the Customer Value Assessment Method (CVAM) Authors: Magnus Flodberg and Joakim Olsson Supervisors: Fredrik Häglund, Institute of Economic Research, Department of Business Administration, School of Economics and Management, Lund University Bertil I. Nilsson, Industrial Management and Logistics, Faculty of Engineering, Lund University Problematization: Carlson Wholesale System (CWS) is a system for working with continuous improvements in sales and service processes, developed with inspiration from the Toyota Production System and Carlson’s own Carlson Manufacturing System (CMS). LÄS MER