Sökning: "Business process outsourcing"

Visar resultat 1 - 5 av 106 uppsatser innehållade orden Business process outsourcing.

  1. 1. IMPACT OF AI ON DECISION MAKING: : AI REPUBLIC, A TELUS INTERNATIONAL CASE STUDY

    Magister-uppsats, Högskolan i Gävle/Företagsekonomi

    Författare :UMUTONI JANE HABIMANA MONIQUE; NAJLA'A AREEF FALAH ALSAWAEER; [2023]
    Nyckelord :Artificial intelligence; cognitive ability; deductive approach; data; process; technology; predictability; decision making; qualitative;

    Sammanfattning : Abstract The purpose of this master thesis is to conduct a Qualitative analysis on the impact of artificial intelligence (AI) on Telus International, a leading provider of customer service and business process outsourcing solutions using the deductive approach to collect the data. Through interviews with key respondents at the company and a review of relevant literature, this study aims to understand the ways in which artificial intelligence is being used at Telus International in the decision making process and the effects it has on the organisation. LÄS MER

  2. 2. Should we do it ourselves or should we let somebody else do it?

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Nicholas-Joel Kisling; Julia Herma Cornée Dorothée Bosveld; [2023]
    Nyckelord :In-House Agency; Make-or-Buy; Insourcing; Outsourcing; External Agencies; Marketing; Brand Management; Advertising; Business and Economics;

    Sammanfattning : Title: Should we do it ourselves or should we let somebody else do it? An exploratory study of in-house agencies and external agencies in marketing and brand management Course: BUSN39 - Degree project in Global Marketing Authors: Nicholas-Joel Kisling & Julia Herma Cornée Dorothée Bosveld Keywords: In-House Agency, Make-or-Buy, Insourcing, Outsourcing, External Agencies, Marketing, Brand Management, Advertising Purpose: The purpose of this study is to explore the dynamics of make-or-buy decisions in the context of marketing and brand management. Specifically, the research investigates the role and scope of in-house agencies beyond advertising, and analyses the motivations that drive companies to either insource or outsource marketing and brand management functions. LÄS MER

  3. 3. Improving capacity planning in outsourced manufacturing through sales and operations planning: A case study at Axis Communications

    Master-uppsats, Lunds universitet/Teknisk logistik

    Författare :Lukas Andersson; Mikael Janslätt Axelsson; [2022]
    Nyckelord :Capacity planning; Strategic capacity planning; Manufacturing; Outsourcing; Sales and operations planning; S OP; Electronic manufacturing services; EMS; Technology and Engineering;

    Sammanfattning : This master’s thesis explores how capacity planning in outsourced manufacturing can be improved through sales and operations planning (S&OP). The master’s thesis was done in collaboration with Axis Communications AB, where the capacity planning and S&OP processes were analyzed. LÄS MER

  4. 4. Outsourcingrutiner hos SME-företag för digitala marknadsföringsuppdrag : Utvärdering av en teoretisk modell

    Kandidat-uppsats, Malmö universitet/Fakulteten för teknik och samhälle (TS)

    Författare :Alice Ljungkrona; Mikaela Hallgren; [2022]
    Nyckelord :Outsourcing – Digital marketing – SMEs – Decision-making processes – Media industry; Outsourcing – Digital marknadsföring – SME-företag – Beslutsprocesser – Mediebranschen;

    Sammanfattning : Outsourcing är ett organisationsverktyg som kan ge möjligheten att utvidga kompetensen inom ett företag. Tidigare studier visar att SME-företag har ett större behov av att outsourca, men kan behöva stöd för att ta rätt beslut. LÄS MER

  5. 5. The complexities of organizational coordination’s communicative constitution: A qualitative study on coordinators activities in BPO-environments

    Master-uppsats, Lunds universitet/Institutionen för strategisk kommunikation

    Författare :Alexander Andersson; [2021]
    Nyckelord :communication constitution of organizations CCO ; business process outsourcing BPO ; organizational coordination.; Social Sciences;

    Sammanfattning : The complexities of organizational coordination’s communicative constitution: A qualitative study on coordinators activities in BPO-environments. The notion of organizational coordination has a limited view of language and communication since scholars usually refer to communication purely as a referential system. LÄS MER