Sökning: "Charlotta Bill"

Hittade 3 uppsatser innehållade orden Charlotta Bill.

  1. 1. The loyalty effect

    Master-uppsats, Lunds universitet/Ekonomihögskolan; Lunds universitet/Företagsekonomiska institutionen

    Författare :Oskar Bill; Alexander Jöndell; [2015]
    Nyckelord :Customer loyalty; Net Promoter Score; NPS; American Customer Satisfaction Index; ACSI; Business and Economics;

    Sammanfattning : Authors: Oskar Bill, Alexander Jöndell Supervisors: Carl-Henric Nilsson Associate Professor Lund University ¬ School of Economics and Management Department of Business Administration Charlotta Johansson Associate Professor Lund University ¬ Faculty of Engineering Department of Automatic Control Purpose: The purpose is to predict customer loyalty by utilising big data. This will be done by combining two models: The American Customer Satisfaction Index (ACSI) and the Net Promoter Score (NPS) using the benefits of each model, the cause and effect relationship in ACSI and the simple survey methodology in NPS. LÄS MER

  2. 2. Tidsbegränsade anställningar : En internt komparativ undersökning av gällande rätt och dess faktiska tillämpning 

    Kandidat-uppsats, Fakulteten för ekonomi, kommunikation och IT

    Författare :Valentina Hammarström; Charlotta Marelius; [2009]
    Nyckelord :Tidsbegränsade anställningar;

    Sammanfattning : The Employment Protection Act (1982:80; LAS) is one of the cornerstones of the labour law that regulates the relationship between employer and employee. The central rule as stated in 4 § LAS is valid for an indefinite term. LAS is a semi-optional law in accordance with 2 § LAS which facilitates deviation from the central rule. LÄS MER

  3. 3. Happiness? : A Psychoanalytic Reading of the character Bill Maplewood in Todd Solondz’s film, Happiness

    Kandidat-uppsats, Engelska

    Författare :Charlotta Wendick; [2008]
    Nyckelord :;

    Sammanfattning : .... LÄS MER