Sökning: "Check-in"

Visar resultat 1 - 5 av 65 uppsatser innehållade ordet Check-in.

  1. 1. Booming or Baffled : Investigating Baby Boomers’ Attitudes Toward Self-Service Technology and Personal Service Encounters in the Hotel Industry

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Författare :Joan Parvazi Nia; Daniel Regnér; [2023]
    Nyckelord :service encounter; self-service technology; SST; customer experience; baby boomers; BB; hotel industry; attitude; hospitality;

    Sammanfattning : The hospitality industry is increasingly incorporating self-service technology, suchas online booking systems, automated check-in and check-out, and in-roomtechnology, to enhance the customer experience and streamline operations. However,there is limited research on the adoption and usage of self-service technology bybaby boomers (BB) in this industry. LÄS MER

  3. 2. An Analysis of Airline Common-use Check-in Operations at Arlanda Airport

    Kandidat-uppsats, Linköpings universitet/Kommunikations- och transportsystem; Linköpings universitet/Tekniska fakulteten

    Författare :Victor Fernandez; Imad Salem; [2023]
    Nyckelord :Check-in; allocation problem; common-use; airline; airport; passenger flow; ground handling operations;

    Sammanfattning : This thesis is a simulation study aimed to improve the common-use check-in process at SAS Ground Handling operating at Arlanda Airport. The study sought to determine how to design the common-use check-in to minimize waiting times, reduce resource use, and increase the share of passengers checked in within service level targets. LÄS MER

  4. 3. Comparison of Airport check-in allocation policies using agent-based simulation

    Kandidat-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Melvin Jakobsson; Filip Ramslöv; [2023]
    Nyckelord :;

    Sammanfattning : The airline industry has been one of the fastest growing industries in the past decades. This growth causes an increased strain on all parts of the industry, such as airports. In airports, one of the leading causes of passenger waiting is the check-in process. LÄS MER

  5. 4. Självincheckning & personlig service på hotell : den perfekta balansen?

    Kandidat-uppsats, Södertörns högskola/Turismvetenskap

    Författare :Amir Kanawati Tkhakakhov; Marina Kanjevic; Tilde Sämfors; [2023]
    Nyckelord :Self-service technologies; personal service; SST; hotel experience; young hotel guests; check-in; check-out; expectations.; Självserviceteknologi; personlig service; SST; hotellupplevelse; unga hotellgäster; incheckning; utcheckning; förväntningar; nöjdhet;

    Sammanfattning : This qualitative study investigates how check-in and check-out self-service technology (SST)for hotels affects the hotel experience of young hotel guests. Following study also focuses onevaluating whether the current SST technology meets the expectations of these young guests. LÄS MER

  7. 5. Rail-air transport competition : A discrete choice analysis along with an international empirical investigation

    Master-uppsats, KTH/Transportplanering

    Författare :Evgeny Nikolaev; [2022]
    Nyckelord :;

    Sammanfattning : There is an increasing interest among many nations to decrease CO2 emissions.Promoting more sustainable modes of transportation is one particular area that has roomfor improvement. For instance, short and medium distance flights can bepotentially substituted by high-speed rail (HSR). LÄS MER