Sökning: "Checkout"

Visar resultat 11 - 15 av 49 uppsatser innehållade ordet Checkout.

  1. 11. Impact Of Customer Value Co-Creation Through The Use Of Self-Checkout System In Retail Stores : Qualitative research on a retail store in Sweden

    Magister-uppsats, Linnéuniversitetet/Institutionen för informatik (IK)

    Författare :Mobolaji Idowu; [2022]
    Nyckelord :Self-Service Technology; Retail; Self-Checkout; Self-Scanning; Services; User Acceptance; Technology; Value; Value Creation; Value Co-creation; Technology Adoption; ICA.;

    Sammanfattning :  Recent studies on the Service-Dominant (S-D) logic perspective highlighted the importance of customer value. In this perspective, value is seen to be created, determined, and perceived by the customer through use or `value-in-use', which directly highlights the importance of customer participation in the service delivery process. LÄS MER

  2. 12. Dark Patterns in Digital Buy Now Pay Later Services

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Isabella Johannesson; [2021]
    Nyckelord :Buy Now Pay Later; Dark Patterns; Digital Payments; Digital Invoice Services; Ethics; Pay After Delivery;

    Sammanfattning : Buy Now Pay Later (BNPL) is a financial service whereby customers defer payment on a purchase against a short-term debt. While BNPL services have a long history, digital invoice services are now the largest market for BNPL. For the study, two of the largest providers in Sweden, and their checkout interfaces were reviewed for dark patterns. LÄS MER

  3. 13. Beyond the Choice - A quantitative study on the ultimate impact of default delivery options on customer choice satisfaction

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Författare :Ebba Österlund; Sara Hedman; [2021]
    Nyckelord :Consumer behavior; Last-mile delivery; Nudging; Default option; Choice satisfaction;

    Sammanfattning : The dramatic rise of e-commerce has put pressure on online retailers to reduce the CO2 emissions of their increasing last-mile deliveries. One strategy retailers might apply in this context is the use of green defaults to push the customer's choice of delivery mode in a more sustainable direction. LÄS MER

  4. 14. Digitization in Africa: The Adoption and Use of Self-Service Technology in Retail

    Master-uppsats, Uppsala universitet/Informationssystem

    Författare :Phindile Ntuli; [2021]
    Nyckelord :self-service technology; self-checkout services; TAM; technology readiness; technology acceptance in retail;

    Sammanfattning : Service delivery in the twenty-first generation is evolving into more digital forms expanding the consumers' experience and engaging in new forms of communications to consumers through these digital forms. Despite the initiation of self- service technology being widely accepted by consumers within the retail banking industry, the supermarket retail industry has yet to experience the same form of reception and implementation of the self- service technologies (SST). LÄS MER

  5. 15. Effektiv webbdesign i e-handeln : Design som ökar slutförandet av köp i webbutiker

    Kandidat-uppsats, Högskolan Kristianstad/Fakulteten för ekonomi

    Författare :Nicklas Bodell; [2020]
    Nyckelord :Web design; e-commerce; SCA; shopping cart abandonment; design; online shopping; Webbdesign; design; e-handel; slutförande av köp; övergivna varukorgar; köpvilja; webbutik;

    Sammanfattning : Samhället blir allt mer digitaliserat för var dag som går och med denna utveckling har e-handeln under de senaste decennierna kontinuerligt vuxit sig större.   I den växande e-handeln existerar det dock ett problem som leder till stora monetära förluster för aktörer i detaljhandeln. LÄS MER