Sökning: "Choice satisfaction"

Visar resultat 1 - 5 av 152 uppsatser innehållade orden Choice satisfaction.

  1. 1. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  3. 2. Att vara lite på show varje dag - En kvalitativ studie där eftertraktade konsulter inom kunskapsintensiva branscher ger sitt unika perspektiv på motivation och karriär

    Kandidat-uppsats, Göteborgs universitet / / Institutionen för sociologi och arbetsvetenskap

    Författare :Monia Hanachi; Sandra Ruergård; [2023-09-07]
    Nyckelord :career choice; consultant; motivational factors;

    Sammanfattning : The interest in understanding individuals' motivation and satisfaction at work, their driving forces behind career choices, and how companies should act to attract and retain talent has steadily increased over the years. The starting point and focus of these areas are different, but intertwined in that they together can answer questions regarding how companies and individuals should think and act in order to contribute to positive results. LÄS MER

  4. 3. PERCEPTION OF URBAN TREES AND THEIR ECOSYSTEM SERVICES

    Master-uppsats, Göteborgs universitet / Institutionen för biologi och miljövetenskap

    Författare :Emma Dalros Sköld; [2023-08-03]
    Nyckelord :perceptions; tree preferences; urban trees; ecosystem services;

    Sammanfattning : Global urbanization is one of the most wide-ranging, irreversible, and rapid land-use changes in modern history. Natural elements, such as trees, should be incorporated into cities to produce sustainable urban environments. LÄS MER

  5. 4. Upphandlingsprocessen i Byggbranschen : En kvalitativ analys av metoder och strategier i upphandling

    Kandidat-uppsats, Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

    Författare :Erblin Morina; Isak Bengtsson; [2023]
    Nyckelord :moral-hazard; procurement procedure; procurement strategies; partnering; collaboration; project performance;

    Sammanfattning : The construction industry is a complex sector that places high demands on project management, planning, and implementation. Significant progress has been made in recent decades regarding the delivery of extensive construction projects, including the adoption of new building techniques, improved risk management systems, and enhanced safety measures. LÄS MER

  7. 5. Leveransalternativ inom E-handel : Vilka faktorer påverkar konsumenters val av leveransalternativ vid onlinehandel i Sverige?

    Kandidat-uppsats, Malmö universitet/Institutionen för Urbana Studier (US)

    Författare :Kai Kouweik; Jaouad Mrika; [2023]
    Nyckelord :Last mile; e-commerce; home delivery; Buy-Online-Pickup-in-Store; self-collection services; Sista milen; e-handel; hemleverans; hämtning i butik; utlämningsställen;

    Sammanfattning : In recent years, the requirements for last mile deliveries have increased and therefore it has become important for e-commerce companies to offer their customers different delivery methods to meet their requirements. Because of these increasing demands and requirements, suppliers are given stronger reasons to evolve their delivery methods to achieve a balance between customer satisfaction and efficiency. LÄS MER