Sökning: "Christina Metcalfe"
Hittade 1 uppsats innehållade orden Christina Metcalfe.
1. Chatbot or voice assistant in a help desk application? : A study of users’ experiences and preferences
Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/Institutionen för tillämpad fysik och elektronikSammanfattning : Companies across a wide range of business areas are working hard to fulfill users wishes to speak to digital voice assistants. The trend of replacing chatbots in favour for voice assistants carries a risk of companies not considering which applications will actually benefit from getting a voice user interface (VUI) resulting in poor user experience. LÄS MER
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