Sökning: "Churn rate"

Visar resultat 1 - 5 av 15 uppsatser innehållade orden Churn rate.

  1. 1. Predicting user churn using temporal information : Early detection of churning users with machine learning using log-level data from a MedTech application

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Love Marcus; [2023]
    Nyckelord :User churn; Customer attrition; Artificial neural networks; Log-level analysis; Random forests; Decision trees; Användarbortfall; Kundbortfall; Artificiella neurala nätverk; logganalys; Slumpskogar; Beslutsträd;

    Sammanfattning : User retention is a critical aspect of any business or service. Churn is the continuous loss of active users. A low churn rate enables companies to focus more resources on providing better services in contrast to recruiting new users. LÄS MER

  2. 2. CUSTOMER CHURN PREDICTION MODEL IN TELECOMMUNICATION SECTOR USING MACHINELEARNING TECHNIQUE

    Magister-uppsats, Uppsala universitet/Statistiska institutionen

    Författare :Nayema Taskin; [2023]
    Nyckelord :Telecommunication; Customer Retention; Churn Prediction; Machine Learning.;

    Sammanfattning : Customer churn is a critical problem faced by telecom companies, leading to lost revenue and increased marketing costs. In the highly competitive telecommunication sector, customer retention is essential for success. It costs five to seven times more toacquire a new customer than it does to retain an existing one. LÄS MER

  3. 3. Faktorer som påverkar lojaliteten hos bolåneinstitutens kunder : En prediktiv modell med hjälp av maskininlärning

    Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/Institutionen för matematik och matematisk statistik

    Författare :Simon Östman; [2022]
    Nyckelord :Lojalitet; Kundbortfall; Maskininlärning; Bolån;

    Sammanfattning : Acquiring new customers implies a certain cost for the banks, so there is a problem when new customers decide to leave the bank, shortly after the onboarding process. This thesis explores which factors, and especially what products and services, that affect the loyalty of new mortgage customers. LÄS MER

  4. 4. Employee Churn Prediction in Healthcare Industry using Supervised Machine Learning

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Anna Gentek; [2022]
    Nyckelord :Employee churn; Churn Prediction; Predictive modeling; Machine learning; Deep-Learning; Data mining; Binary Classification; Personalomsättning; Avhoppsanalys; Prediktiv Modellering; Maskininlärning; Datautvinning; Binär Klassificering;

    Sammanfattning : Given that employees are one of the most valuable assets of any organization, losing an employee has a detrimental impact on several aspects of business activities. Loss of competence, deteriorated productivity and increased hiring costs are just a small fraction of the consequences associated with high employee churn. LÄS MER

  5. 5. Increasing Retention in Insurtechs Through Churn Prediction

    Master-uppsats, Lunds universitet/Innovationsteknik

    Författare :John Rapp Farnes; Oskar Christiansen; [2021]
    Nyckelord :Non-life insurance; Property and casualty insurance; Customer retention; Churn prediction; Predictive analytics; Classification; Machine learning; Mathematics and Statistics;

    Sammanfattning : Over the last decades, the Swedish insurance industry has seen decreased entry barriers due to deregulation and emerging new technologies, which have the potential to disturb the stagnated and consolidated competitive landscape of the industry. Initiated by newcomers like American insurance startup Lemonade, and later Swedish Hedvig among others, there is an increased push toward digitalization, transparency, and automation in the industry. LÄS MER