Sökning: "Customer Loyalty"

Visar resultat 16 - 20 av 737 uppsatser innehållade orden Customer Loyalty.

  1. 16. Tillit redan vid första mötet? : User Experience (UX) påverkan på tillit mellan företag och kund

    Kandidat-uppsats, Uppsala universitet/Företagsekonomiska institutionen

    Författare :Alexander Andersson; Jonas Eklund; [2023]
    Nyckelord :UX; User Experience; Design; Usability; Trust; Loyalty; Customer relations; UX; User Experience; Design; Användarvänlighet; Tillit; Lojalitet; Kundrelationer;

    Sammanfattning : Företag som arbetar aktivt med dess kundrelationer har stora möjligheter att öka sina intäkter. Genom att bibehålla 5% av sina kunder kan företagets intäkter öka med nästan 100%. LÄS MER

  3. 17. Gender dimension in the informal trade networks in the ECOWAS region: the case of the Nana Benz

    Master-uppsats, Lunds universitet/Ekonomisk-historiska institutionen

    Författare :Gloria Sánchez Sánchez; [2023]
    Nyckelord :Social Sciences;

    Sammanfattning : This research focuses on the determinants of participation in informal trade and firms for women in West Africa using the example of the Nana Benz in Togo as a case study. Women have been involved in informal trade for centuries, yet their role tends to be overlooked due to gender inequalities. LÄS MER

  4. 18. Love is all you need - Defining the concept of love brands

    Magister-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Lisa Lindenmeyer; Franziska Seifried; Alma Varga; [2023]
    Nyckelord :brand love; brand-customer relationship; brand loyalty; love brands; Business and Economics;

    Sammanfattning : Purpose: The term “love brand” has recently become a buzzword among marketing practitioners. Therefore, the purpose of this paper is to define this concept, its elements, and how customers express the love they feel towards their love brand(s) in order to create a shared understanding among practitioners and the academic world. LÄS MER

  5. 19. Seeking License to Operate in Times of Uncertainty: A discourse analysis of how a GRO communicates to obtain loyalty during a prevailing inflation

    Kandidat-uppsats, Lunds universitet/Institutionen för strategisk kommunikation

    Författare :Oskar Nordström; [2023]
    Nyckelord :Public Relations; Corporate Communication; Digital Marketing Communication; Customer Loyalty; Inflation; Grocery Retail Operator; Grocery Retail Industry; Social Sciences;

    Sammanfattning : During recent years, Swedish society has been affected by circumstances causing conditions for uncertainty. Since the beginning of 2022 the prevailing inflation has caused further implications on societal, organizational and individual levels. Due to the economic difficulties, grocery prices have increased significantly. LÄS MER

  7. 20. Långsiktiga kundrelationer : En kvalitativ studie om detaljhandelsföretagens implementering av medlemskapsprogram för att främja kundlojalitet

    Kandidat-uppsats, Södertörns högskola/Företagsekonomi

    Författare :Ninorta Aslan; Hibak Jama; [2023]
    Nyckelord :Membership program; customer loyalty; loyalty program; retail; marketing strategies;

    Sammanfattning : In a time where the retail sector is undergoing continuous changes and increased competition, establishing and maintaining long-term customer relationships become increasingly critical for a company's success. Marketing constitutes the core of creating and communicating value to customers, as well as sustaining robust customer relationships. LÄS MER