Sökning: "Customer delight"
Visar resultat 1 - 5 av 12 uppsatser innehållade orden Customer delight.
1. How the institutional, relational and leadership factors affect the implementation of sustainable business practice within MNCs HQ in a developed country and Subsidiary in a developing country? A case study on Volvo Trucks Located in Sweden (HQ) and Malaysia (Subsidiary)
Master-uppsats, Göteborgs universitet/Graduate SchoolSammanfattning : Companies are in the transformation process from the classical or linear way of conducting business to a more sustainable model. This is necessitated by the growing societal awareness to protect the environment and resources for future living. LÄS MER
2. Outcomes of personal branding in a virtual third place : A qualitative study on streamer-viewer relationships on Twitch.tv
Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/FöretagsekonomiSammanfattning : Personal branding has been central to the marketing field of study for the past few decades, as its flexibility has found a place in professional, academic, and social contexts. The relationship between loyalty and customer satisfaction has been explored throughoutexisting literature, where the concept of customer delight, or the act of exceeding customer expectations, has recently been the subject of many conversations regarding its effects on loyalty. LÄS MER
3. Hantering av ortsprismetoden utifrån värdepåverkande faktorer hos bostadsrätter : En kvalitativ studie baserad på fastighetsmäklares preferenser
Kandidat-uppsats, Karlstads universitetSammanfattning : There is not a single object in the world that resembles another object, which is both the delight and the complexity of the residential apartments market. Residential apartments are unique in their kind and possess particular attributes that influence their market values. LÄS MER
4. Return Policy Signaling: An Explorative Study of Swedish E-tailers’
Master-uppsats, Lunds universitet/Institutionen för tjänstevetenskapSammanfattning : Purpose: Return policies are an important component for consumers when making a decision to transact with an E-tailer, as such it is equally important for E-tailers’ that the returns policy aids in this decision by reducing information asymmetry. While lenient return policies have the ability to influence the customer positively, they are also subject to opportunistic behavior from consumers, as such E-tailer’s face considerable uncertainty about how to set returns policies. LÄS MER
5. Net Neutrality Implications for Internet Actors in Sweden
Master-uppsats, KTH/Skolan för informations- och kommunikationsteknik (ICT)Sammanfattning : A telecom industry is constantly looking for new ways to generate revenues by offering new and innovative services. Segmentation of customers by offering premium services to premium customers is a one way which has immense potential of revenue generation. LÄS MER