Sökning: "Customer relations strategies"

Visar resultat 1 - 5 av 68 uppsatser innehållade orden Customer relations strategies.

1. 1. Revising Technology Strategies In The High-Tech Electric Vehicle Industry

   Master-uppsats, Lunds universitet/Produktionsekonomi

   Författare :Adeeb Al-Adhami; [2024]
   Nyckelord :EV charging industry; Electric vehicles; Electric Road System; Stationary Charging Station; Dynamic Charging Station; Elonroad.; Technology and Engineering;

   Sammanfattning : This master’s thesis investigates the development and suggestion of a model for adapting and revising the technology strategies concerning Stationary Charging Stations (SCS), based on insights from relevant markets and stakeholders. This study particularly focuses on High-Tech Stationary Charging Stations in the Electric Vehicle (EV) charging industry, emphasizing Elonroad’s new Stationary Charging Station (SCS) technology. LÄS MER

3. 2. Digitaliseringens påverkan på kundrelationer: En jämförande studie mellan banken och dess kunders perspektiv.

   Kandidat-uppsats, Linköpings universitet/Företagsekonomi

   Författare :Bleona Iberhysaj; Yamama Mawed; [2023]
   Nyckelord :Digitalization; digital transformation; banks; customer relationship; customer satisfaction; customer loyalty and trust.; Digitalisering; digitaliserings transformation; bank; kundrelationer; kundnöjdhet; kundlojalitet och förtroende.;

   Sammanfattning : Digitaliseringsfenomenet har inneburit ett ändrat kundbeteende gällande hur kunder numera väljer att hushålla och förvalta sin ekonomi. I och med det ändrade kundbeteendet väljer banker att distribuera många av deras finansiella tjänster digitalt. LÄS MER

4. 3. Affärsrelationer i en digital värld : En kvalitativ studie om konsten att upprätthålla digitala affärsrelationer inom B2B-verksamheter

   Kandidat-uppsats, Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

   Författare :Wilma Mattsson; Linnea Leppämäki; [2023]
   Nyckelord :Business Relations; B2B; Digital Tools; Communication; Affärsrelationer; B2B; Digitala Verktyg; Kommunikation;

   Sammanfattning : The purpose of this study was to create an understanding of the importance of digital tools in B2B (Business-to-Business) operations and how the new digital world has changed the attitude of all actors toward digital customer relations. The study is based on theories in relationship marketing, communication, digital tools, and direct and digital marketing. LÄS MER

5. 4. Double-Sealing Recycled Paper Parcels in Sustainable Marketing & Consumer Decision-Making Factors. : The case Study of PostNord Logistics and Customers.

   Magister-uppsats, Umeå universitet/Företagsekonomi

   Författare :Abel Kebede; Zunair Shafique; [2023]
   Nyckelord :Sustainability; Circular Economy; Recycled Paper Parcels; Double Sealing Recycled Paper Parcels; Peer group Pressure; Social Media Influence; Educational Level; Age and Income;

   Sammanfattning : Abstract: - This Master’s Thesis explains the relevancy of sustainable marketing, sustainability, e-commerce, circular economy of recycled paper packaging in the correlation of consumer perception, consumer decision making factors towards recycling and sustainability benefits. Although the paper discusses sustainable marketing in a circular economy aspect potential in regards to recycled paper parcels, the research will mainly focus on the postal carrier company named PostNord based in Nordic countries; the paper will emphasise how the double-sealing recycled paper could increase the number of customers and sustainability ofthe company and consumer perception towards these type of packaging as a parcel. LÄS MER

7. 5. Potential for improving public services by exploring citizens’ communication to public organizations in Sweden

   Master-uppsats, Stockholms universitet/Institutionen för data- och systemvetenskap

   Författare :Ibrahim Ali Mehkri; [2023]
   Nyckelord :citizen inquiries; e-Government; Sweden; CRM;

   Sammanfattning : Little et al., (1971) define citizen feedback as information from citizens directed to societal institutions, particularly government, to improve their functioning. LÄS MER