Sökning: "Daniela Westerlund"

Hittade 2 uppsatser innehållade orden Daniela Westerlund.

1. 1. The Adherence Level of Sustainability Disclosures and Firm Value : Empirical Study on the Impact of GRI Report’s Adherence Level in regard to Firm Value in the Manufacturing Industry in Europe.

   Magister-uppsats, Jönköping University

   Författare :Daniela Westerlund; [2021]
   Nyckelord :GRI; Sustainability Reporting; Sustainability Environmental Disclosure; Corporate Financial Sustainability Performance; Firm Value; Tobin’s Q; Stakeholder; Adherence Level.;

   Sammanfattning : Background: Sustainability reporting has become increasingly important for firms that want to appease their stakeholders and the society, whilst possibly increasing the corporate financial performance (CFP) of the firm. This is because sustainability disclosures currently work as the main channel for firms to inform their stakeholders of the CSR practices and environmental management carried out by the company. LÄS MER

3. 2. Enhancing an airline’s internal marketing to improve service quality and customer loyalty : A qualitative study expanding the Internal Marketing Model based on the case of Germania.

   Kandidat-uppsats, Högskolan i Jönköping/IHH, Företagsekonomi

   Författare :Daniela Westerlund; Hilz Leila; Paula Schmidt; [2019]
   Nyckelord :Service Quality; Customer Loyalty; Customer Satisfaction; Service Marketing; Internal Marketing; Airline Industry; Employee Motivation; Employee Empowerment;

   Sammanfattning : Background: Due to the deregulation of the European airline industry within the 1980’s, competition between airlines has intensified greatly. The emergence of low-cost carriers has given rise to the competition on price. LÄS MER