Sökning: "Davide Celotto"
Hittade 1 uppsats innehållade orden Davide Celotto.
- Master-uppsats, Lunds universitet/Institutionen för service management och tjänstevetenskap
Sammanfattning : The aim of this research project is to study the role played by communication strategies on organisational reputation among the different stakeholders involved during the current COVID-19 pandemic outbreak. In doing so, this master thesis aims to understand how crisis communication aids the management of service processes and the construction of organisational image during crises. LÄS MER