Sökning: "Davide Celotto"

Hittade 1 uppsats innehållade orden Davide Celotto.

  1. 1. Tourism in Time of Epidemics

    Master-uppsats, Lunds universitet/Institutionen för service management och tjänstevetenskap

    Författare :Davide Celotto; [2021]
    Nyckelord :Tourism organisations; Crisis Communication strategies; Situational Crisis Communication Theory; Organisational reputation; Service Management.; Social Sciences;

    Sammanfattning : The aim of this research project is to study the role played by communication strategies on organisational reputation among the different stakeholders involved during the current COVID-19 pandemic outbreak. In doing so, this master thesis aims to understand how crisis communication aids the management of service processes and the construction of organisational image during crises. LÄS MER