Sökning: "Dean Taylor"
Hittade 1 uppsats innehållade orden Dean Taylor.
1. Kommunikationsproblem och bemötande inom referenssamtalet
Kandidat-uppsats, Högskolan i Borås/Institutionen Biblioteks- och informationsvetenskap / BibliotekshögskolanSammanfattning : This bachelor thesis is about communication problems and treatment during the reference interview. The purpose was to investigate the reasons of why users’ information needs are not always understood by the librarian and what to do about it. LÄS MER
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