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1. Service for Free to Service for Fee : Implications derived from Service Infusion
Master-uppsats, Avdelningen för företagsekonomiSammanfattning : The concept service infusion implies that services are being included in a product-centric business to some extent. This movement towards integrating services will change how the business is performed in such a company; in other words, service infusion will lead to changes in the business model. LÄS MER
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