Sökning: "Diana Portela"

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  1. 1. The hidden cost of knowledge transfer in the OS strategy from the manager’s lens

    Magister-uppsats, Högskolan Kristianstad/Fakulteten för ekonomi

    Författare :Ghiwa Kazan; Diana Portela; [2020]
    Nyckelord :Micro-level; knowledge transfer; offshoring of services; known and unknown; hidden costs; managerial levels;

    Sammanfattning : Companies that engage in captive offshoring activities as part of their strategic decisions, experience “known and unknown” hidden costs during its implementation influencing a firm’s performance. In this sense, analyzing the hidden costs of the knowledge transfer from different managerial levels and perspectives contributes to conceptualize and enrich the OS literature from the experience of a case study. LÄS MER