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  1. 1. Observing the untold stories about digital behavior

    Master-uppsats, Lunds universitet/Socialhögskolan

    Författare :Dina Träff Vikstrøm; [2020]
    Nyckelord :Street-level bureaucracy; discretion; discretionary behavior; digital tools; public institution.; Social Sciences;

    Sammanfattning : The Danish social workers in the Job Centers holds the key to shaping the public policy, at the frontline. The way they choose to facilitate their tasks practicing digital tools impacts the client’s security and how the profession is being shaped. LÄS MER