Sökning: "E-mail reference services Libraries"
Hittade 2 uppsatser innehållade orden E-mail reference services Libraries.
1. Är frågan färdigformulerad? : En referenskritisk undersökning av 118100 Svar På Allt och Fråga Bibliotekets e-posttjänst
Master-uppsats, Institutionen för ABMSammanfattning : This two years master’s thesis in Library and Information Sciences aims to investigate and put the services of 118100 Svar På Allt (SPA, an SMS mobile question and answer service) and Fråga biblioteket (FB, a library operated e-mail reference service) into the context of the reference encounter. Questions sent to SPA and their subsequent answers are analysed, and part of these questions are forwarded to FB for comparative studies. LÄS MER
2. Elektronisk referenstjänst vid några svenska universitets- och högskolebibliotek
Magister-uppsats, Högskolan i Borås/Institutionen Biblioteks- och informationsvetenskap / BibliotekshögskolanSammanfattning : This is a study on the electronic reference work of some Swedish university and university college libraries. The purpose of the study has been to find out how the service works at the different libraries, to study the electronic reference interview and to find what is important when you start a new electronic reference service in the light of Brenda Dervin's sense-making theory study. LÄS MER