Sökning: "Employee Email"

Visar resultat 1 - 5 av 27 uppsatser innehållade orden Employee Email.

  1. 1. The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry

    Kandidat-uppsats, Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Författare :Fareed Ahmedi; Mustafa Al Salhi; Felix Huynh; [2023]
    Nyckelord :SF Bio; Movie theaters; Cinema; Leisure Service; Servicescape; Strategic Roles of Servicescape; Three Dimensions of Servicescape; Five Servicescape Factors;

    Sammanfattning : Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation? Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. LÄS MER

  2. 2. Improving Digital Internal Communication : A study on how it affects employees' perceptions regarding usability

    Kandidat-uppsats, Malmö universitet/Fakulteten för teknik och samhälle (TS)

    Författare :Boorhan Heele; Zeinab Brahmi; [2023]
    Nyckelord :Effectiveness; Employee experience EX ; Internal communication; Digital communication; Microsoft Teams; Usability;

    Sammanfattning : This study examines employees' perceptions of digital internal communication channels in relation to their effectiveness and usability within a specific organization. By employing a mixed-methods approach, combining qualitative data from interviews and quantitative data from surveys, various themes were explored. LÄS MER

  3. 3. Change in guest behavior during the COVID-19 pandemic : Research study of health spa hotels in Slovakia

    Magister-uppsats, Södertörns högskola/Turismvetenskap

    Författare :Veronika Madunická; [2022]
    Nyckelord :Hotel industry; COVID-19 pandemic; Guest behavior; Global pandemic; Slovakia; Health spa hotels; Behavioral impact;

    Sammanfattning : The global tourism and hotel industry have been among the fastest-growing sectors for years. However, the global pandemic of COVID-19 caused extreme disruption and changed the situation all around the globe. LÄS MER

  4. 4. Ett designförslag för en onboardingapplikation : Kandidatuppsats inom Kognitionsvetenskap

    Kandidat-uppsats, Linköpings universitet/Institutionen för datavetenskap

    Författare :Filippa Strandberg; [2022]
    Nyckelord :Onboarding; pre-onboarding; interaktionsdesign; user experience; user interface;

    Sammanfattning : How successful a company is depends on how well their employees thrive and perform. New employees who do not receive a structured onboarding tend to terminate their employment within the first four months. A structured and positive onboarding experience results in higher work efficiency and performance. LÄS MER

  5. 5. Reducing non-value-added time in virtual meetings : A case study at Lynk & Co

    Uppsats för yrkesexamina på avancerad nivå, Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Författare :Rasmus Arvidson; Albin Genberg; [2022]
    Nyckelord :Virtual meetings; Non-value-added time; Waste; Rapidly growing startup; Virtuella möten; Icke-värdeskapande tid; Slöserier; Snabbt växande startup;

    Sammanfattning : The Covid-19 pandemic resulted in organizations rapidly shifting from physical- to virtual meetings to keep their business going. However, with this came challenges and efficiency problems that organizations were not aware of. LÄS MER